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        <Name>Logistics Costs and Service Performance</Name>
        <Summary>Perspectives from North America, Europe and China</Summary>
        <Description>&lt;b&gt;&lt;span lang="EN-US"&gt;&lt;st1:place w:st="on"&gt;&lt;st1:country-region w:st="on" /&gt;&lt;/st1:place&gt;&lt;/span&gt;&lt;/b&gt;&lt;span lang="EN-US"&gt;&lt;o:p /&gt;&lt;/span&gt;

&lt;p class="MsoNormal"&gt;&lt;b&gt;&lt;span lang="EN-US"&gt;&lt;br /&gt;US
Logistics Costs and Service Performance &lt;o:p /&gt;&lt;/span&gt;&lt;/b&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;Based on our logistics cost and service database,
logistics costs in the &lt;st1:place w:st="on"&gt;&lt;st1:country-region w:st="on"&gt;US&lt;/st1:country-region&gt;&lt;/st1:place&gt;
can be 5 to 20 percent of net sales*:&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;



&lt;p style="margin-left: 12pt;" class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;&lt;br /&gt;Transportation&lt;span&gt;&amp;nbsp;&lt;/span&gt; &lt;span&gt;&amp;nbsp;&lt;/span&gt;2
to 10&lt;span&gt;&amp;nbsp;&lt;/span&gt; percent&lt;/span&gt;&lt;/p&gt;

&lt;p style="margin-left: 12pt;" class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;Warehousing&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;1
to 5&lt;span&gt;&amp;nbsp;&lt;/span&gt;percent&lt;/span&gt;&lt;/p&gt;

&lt;p style="margin-left: 12pt;" class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;Inventory
carrying&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;span&gt;&lt;/span&gt;1 to 3&lt;span&gt;&amp;nbsp;&lt;/span&gt; percent&lt;/span&gt;&lt;/p&gt;

&lt;p style="margin-left: 12pt;" class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;Customer service&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;0.5
to 1&amp;nbsp; percent&lt;/span&gt;&lt;/p&gt;

&lt;p style="margin-left: 12pt;" class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;Administration&lt;span&gt;&amp;nbsp;&lt;/span&gt;&lt;span&gt;&amp;nbsp;&lt;/span&gt;0.2
to 1&amp;nbsp; percent&lt;/span&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;&lt;br /&gt;North American c&lt;span&gt;ompanies that successfully reduce inventories are most likely to reduce
overall logistics costs. Reducing inventories alleviates pressure on
warehousing, so warehousing costs in the &lt;st1:country-region w:st="on"&gt;&lt;st1:place w:st="on"&gt;US&lt;/st1:place&gt;&lt;/st1:country-region&gt; have declined since the last
North American recession (2001). Primary transportation (deploying inventory)
also comes down when inventory levels decline. These cost reduction actions are
the normal reaction to weak recession-related sales.&lt;span&gt;&amp;nbsp;&lt;/span&gt;Companies work hardest to reduce costs during
a recession. The actual cost reduction traditionally shows up in the years
immediately following the recession.&lt;span&gt;&amp;nbsp;&lt;/span&gt;By
then&amp;hellip;&amp;hellip;..&lt;span&gt;&amp;nbsp;&lt;/span&gt;SALES ARE UP AND COSTS ARE
DOWN.&lt;/span&gt; &lt;/span&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;Although
customer service remains a top priority for most companies, actual delivery
performance has remained steady over the years.&lt;/o:p&gt;&lt;/span&gt;&lt;span lang="EN-US"&gt; &lt;span&gt;From a positive perspective, the significant
reductions in inventory have had little affect on service performance.&lt;o:p /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;&lt;/span&gt;&lt;br /&gt;&lt;st1:place w:st="on"&gt;&lt;b&gt;&lt;span lang="EN-US"&gt;Europe&lt;/span&gt;&lt;/b&gt;&lt;/st1:place&gt;&lt;b&gt;&lt;span lang="EN-US"&gt; Logistics Costs and Service Performance &lt;o:p /&gt;&lt;/span&gt;&lt;/b&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;European companies have steadily reduced
logistics costs since the mid-1980s. &lt;span&gt;Logistics
cost performance in &lt;st1:place w:st="on"&gt;Europe&lt;/st1:place&gt; has steadily
improved. From 1987 through 2003, logistics costs as a percent of sales have
fallen nearly 50 percent and are now comparable to the &lt;st1:country-region w:st="on"&gt;&lt;st1:place w:st="on"&gt;United States&lt;/st1:place&gt;&lt;/st1:country-region&gt;. Transportation
costs are typically half of total logistics costs for companies operating in &lt;st1:place w:st="on"&gt;Europe&lt;/st1:place&gt;. In Europe, the cost of fuel and tolls is a much
more significant operating factor than in &lt;st1:place w:st="on"&gt;North America&lt;/st1:place&gt;.
As in North America, European-based companies that reduced inventory (down
almost one third in the last 10 years), have reduced overall costs. However, customer
expectations are still not being met, and except for &amp;ldquo;avoidance of damages&amp;rdquo;
companies have not improved customer service. &lt;o:p /&gt;&lt;/span&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;&amp;nbsp;&lt;/o:p&gt;&lt;/span&gt;&lt;br /&gt;&lt;st1:country-region w:st="on"&gt;&lt;st1:place w:st="on"&gt;&lt;b&gt;&lt;span lang="EN-US"&gt;China&lt;/span&gt;&lt;/b&gt;&lt;/st1:place&gt;&lt;/st1:country-region&gt;&lt;b&gt;&lt;span lang="EN-US"&gt; Logistics Costs and Service Performance &lt;o:p /&gt;&lt;/span&gt;&lt;/b&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;In &lt;st1:place w:st="on"&gt;&lt;st1:country-region w:st="on"&gt;China&lt;/st1:country-region&gt;&lt;/st1:place&gt;, a&lt;span&gt;wareness of logistics efficiency and cost is relatively new&lt;b&gt;. &lt;/b&gt;Logistics
costs in &lt;st1:place w:st="on"&gt;&lt;st1:country-region w:st="on"&gt;China&lt;/st1:country-region&gt;&lt;/st1:place&gt;
are typically 20 percent of a products price. These costs as a percent of sales
are up to 50 percent higher than in North America or &lt;st1:place w:st="on"&gt;Europe&lt;/st1:place&gt;.
Most Chinese manufacturers do not systematically calculate logistics cost and inventory
carrying cost is not calculated as logistics cost. Transportation and
warehousing is typically the only cost they calculate. &lt;o:p /&gt;&lt;/span&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;/p&gt;



&lt;p class="MsoNormal"&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;&amp;nbsp;&lt;br /&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;b&gt;&lt;span lang="EN-US"&gt;Global Supply Chain Trends&lt;/span&gt;&lt;/b&gt;&lt;/p&gt;



&lt;ul&gt;&lt;li&gt;&lt;span lang="EN-US"&gt;&lt;o:p /&gt;&lt;/span&gt;&lt;span lang="EN-US"&gt;Companies
sourcing in &lt;st1:place w:st="on"&gt;&lt;st1:country-region w:st="on"&gt;China&lt;/st1:country-region&gt;&lt;/st1:place&gt;
will pay more attention to logistics costs &amp;ndash; not just the product cost.&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;Measuring
logistics costs between regions &amp;ndash; what is the total landed cost from factory to
customer?&lt;o:p /&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;span lang="EN-US"&gt;&lt;o:p /&gt;&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;Transportation
cost will continue to be the most noticed and watched cost in logistics.&lt;o:p /&gt;&lt;/o:p&gt;&lt;/span&gt;&lt;span lang="EN-US"&gt;&lt;o:p /&gt;&lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span lang="EN-US"&gt;&lt;o:p&gt;Total
supply chain strategy &amp;ndash; including inventory management &amp;ndash; can drive logistics
cost improvement.&lt;/o:p&gt;&lt;/span&gt;&lt;b&gt;&lt;i&gt;&lt;span lang="EN-US"&gt;&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;b&gt;&lt;i&gt;&lt;span lang="EN-US"&gt;&amp;nbsp;&lt;/span&gt;&lt;/i&gt;&lt;/b&gt;&lt;span lang="EN-US"&gt;&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;</Description>
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                <Keywords>
                 <Keyword>benchmarking</Keyword>

                 <Keyword>china inventory</Keyword>

                 <Keyword>china logistics</Keyword>

                 <Keyword>china logistics cost</Keyword>

                 <Keyword>china shipping</Keyword>

                 <Keyword>china sourcing</Keyword>

                 <Keyword>china supply chain</Keyword>

                 <Keyword>china transportation</Keyword>

                 <Keyword>europe logistics</Keyword>

       </Keywords>

                <Links>
                 <Link>
                  <Title>Differentiation for Performance Excellence in Logistics, Bundesvereinigung Logistik</Title>

                  <Synopsis>European Logistics Costs and Service Performance </Synopsis>

                  <URL>http://www.atkearney.de/data/files/file_deckblatt_ela-atkearney_blau_neu_1106762662f089.pdf</URL>

        </Link>

                 <Link>
                  <Title>Council of Supply Chain Management Professionals in China </Title>

                  <Synopsis>Guowen Wang: China Development Institute, CSCMP China</Synopsis>

                  <URL>http://www.cscmpchina.org/en/index.asp</URL>

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